What is what to do when your iphone won't charge?

Here's some troubleshooting information for when your iPhone won't charge:

  • Check the Charging Port: The most common issue is debris or lint buildup in the charging port. Use a non-metallic tool (like a toothpick or SIM ejector tool) to gently remove any obstructions. Avoid pushing too hard and damaging the internal pins.

  • Try a Different Cable and Adapter: A faulty charging cable or adapter is another common culprit. Test with a known good cable and adapter to see if that resolves the problem. Ensure the adapter is rated for iPhone charging (5W or higher).

  • Force Restart Your iPhone: A software glitch can sometimes prevent charging. Force restarting your iPhone can often fix this. The method varies depending on your iPhone model:

    • iPhone 8 or later: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button until you see the Apple logo.
    • iPhone 7 or 7 Plus: Press and hold both the side button and the volume down button until you see the Apple logo.
    • iPhone 6s or earlier: Press and hold both the home button and the side button until you see the Apple logo.
  • Check for Software Updates: Outdated software can sometimes cause charging issues. Go to Settings > General > Software Update to see if there are any available software updates to install.

  • Clean the charging port: Debris buildup can hinder proper contact. Try using a can of compressed air to gently blow out any dust or lint.

  • Examine the Cable and Adapter for Damage: Check for any visible damage to the charging cable or adapter, such as fraying, bending, or breaks.

  • Try a Wireless Charger: If you have a compatible iPhone and a wireless charger, try charging wirelessly. If it works, it could indicate an issue with the Lightning port.

  • Let it Charge for a While: If your iPhone's battery is completely depleted, it may take a few minutes for it to respond to charging. Leave it plugged in for at least 15-30 minutes to see if it starts charging.

  • Check the Battery Health: In Settings > Battery > Battery Health, examine the battery health. A significantly degraded battery may not hold a charge properly, even when plugged in.

  • Restore Your iPhone: As a last resort for software-related issues, you can try restoring your iPhone to factory settings. Back up your data first, then go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings.

  • Contact Apple Support: If none of these steps work, there may be a hardware issue that requires professional repair. Contact Apple Support or visit an authorized service provider.